Privacy Policy

Effective date: March 20, 2022
Last Updated on : February 15, 2022

1. GENERAL

a. This mobile application with the name of SCHOOLS HELPLINE(“App/Schools Helpline”) is operated by Surinder Singh (“/We/Our/Us”). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relates the processing of personal data. Please reading the following carefully to understand our views and practices regarding your personal data.

b. Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, do not proceed to download, access, or otherwise use the App.

c. We collect your personal information in order to provide and continually improve our products and services.

d. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The last updated date can found at the top of this policy.

e. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy

2. HOW WE COLLECT THE INFORMATION

a. From you directly and through this App: We may collect information through the App when you visit. The data we collect depends on the context of your interactions with our App.

b. Through business interaction: we may collect information through business interaction with your or your employees.

c. From other sources: We may receive information from other sources, such as public databases; joint marketing partner; social media platforms, or other third parties such as:

• Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
• Information about your interactions with the products and services offered by our subsidiaries.

3. INFORMATION WE COLLECT

a. We collect information primarily to provide better services to all of our customers.

b. We collect the following information from you when you use or signup on our App: name, address, schools name, information regarding school, phone number.

c. We do collect the following sensitive information when you use or signup on our app: schools affiliation numbers, date of affiliations and copy of the certificates.

d. When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.

e. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc.

f. The information about your usage of the App, including crash logs and usage statics.

g. Information about the local of your device, including geolocation information.

h. We automatically collect information using “Cookies”. Cookies are small data files stored on your device. Among other things, cookies help us to improve our App, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our App.

i. By using this App, you are agreeing that We may advertise your feedback on the App and other marketing materials.

j. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws.

k. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.